Cancel & Return

Cancel

After you ordered at tube of Vevina you will receive a confirmation email. If you want to cancel your order, you can send me an email.

An order will be automatically cancelled if you don’t pay the invoice. Officially, once you received the confirmation email, the statutory period is 14 days. By not paying the invoice amount, you order eventually will be marked as a cancellation.

Return

After delivery Vevina is legally obligated to accept return of an order. Vevina can only accept and reimburse the order if both the tube and the package have not be opened. The order has to be returned in its original packaging within 14 days. The shipping cost for returning the order is for the customer. I will refund the invoice amount within 14 days.